Privacy policy

This policy sets out how Moss Florist uses and protects any information that you give us when you use this website and our products/services. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

If you choose to use this website and our products/services, we may require you to provide contact and other information including:

  • Your name, address, email address, and other basic contact information

  • Your payment card details, submitted when making a purchase through this website

  • Communications and other messages, including correspondence between Moss Florist and you

  • General information regarding our products/services you have registered to receive.

We may use your personal information to:

  • Provide our products/services

  • Resolve disputes, calculate and collect payment, and solve problems

  • Encourage a safe online experience and enforce our terms and conditions

  • Improve our products/services and customer experience and inform you about our products/services and updates

  • Provide you with information that may affect your use of our products/services

  • Communicate marketing and promotional offers to you

We do not sell or rent your personal information to third parties. We may share, and you hereby consent to our sharing of, personal information with the following:

  • Third parties if we believe that disclosure is advisable or necessary to comply with the law, to enforce or apply our terms and conditions, or to protect the rights, property or safety of Moss Florist or others. This may include exchanging information with other companies and organisations for fraud protection and credit risk reduction.